Broken micro USB socket (4 replies)

Hi guys,

Have had an Ormerod for a couple of weeks now and have managed to print a fair few parts (albeit with some weird behaviors at times).

During an overnight print my usb interface has detached (broken) from the board, apparently under the weight of the usb cable.

It turns out that the mounting tabs on the socket had not been soldered, leaving the socket to hang off the 3/4 tiny soldering; I had put up with the (many) teething problems to date but I am not impressed by this one (unless it is normal not to solder the mounting tabs!) as I am now left hanging.

Now I can't communicate with the printer anymore (never managed to get ethernet working).
I do not have any spare socket and an not sure to have the skills to perform such tiny solder so am now stuck unable to print;

I PM Ian at RepRapPro but have not heard back yet.

Has anyone had this problem yet? If not I would advise to solder the mounting tabs and/or support usb cable with some zip tie or else.

Is this something covered under warranty? How can I get printing again?

Thanks for your help,

Best Regards,
Arnaud