I ordered an i3xl from diytechshop in December 2013. Upon assembling the printer I realized that two of the z axis smooth rods were not shipped with the kit.
DIYtechshop claims "We will help with any questions you have, or we can point you in the right direction to find a solution, we will also replace or exchange defective or damaged parts** for 30 days."
I emailed DIYtechshop about the missing parts, about two printed parts that broke during assembly, and asked a question to clarify an assembly question I had.
The email was sent 12/28/2013. As of 1/12/2014, DIYtechshop has not replied.
Any similar experiences or recommendations on how to move my build forward?
DIYtechshop claims "We will help with any questions you have, or we can point you in the right direction to find a solution, we will also replace or exchange defective or damaged parts** for 30 days."
I emailed DIYtechshop about the missing parts, about two printed parts that broke during assembly, and asked a question to clarify an assembly question I had.
The email was sent 12/28/2013. As of 1/12/2014, DIYtechshop has not replied.
Any similar experiences or recommendations on how to move my build forward?
